ABOUT OUR COMPANY
FIDEM PROJECTS
Fidem Projects is a leading renovation and maintenance company providing reliable, professional services for both residential and commercial properties. Established in 2018 in Pretoria, Fidem has rapidly expanded its operations to Cape Town by 2024, offering comprehensive solutions across both regions. Our team is made up of experienced professionals dedicated to delivering top-tier service in renovation, plumbing, electrical, gas, beetle control, and general property maintenance.
Whether you're upgrading your home or maintaining your business, we ensure all our projects are completed to the highest standards with an emphasis on quality, reliability, and customer satisfaction.
VISION & MISSION
FIDEM PROJECTS
VISION
To be the leading provider of renovation,maintenance, and repair services in Pretoria and Cape Town, recognized for our unwavering commitment to quality, reliability, and customer care
MISSION
At Fidem Projects, our mission is to provide exceptional renovation, maintenance, and repair services while maintaining the highest standards of safety and quality. We aim to exceed our customers' expectations by delivering reliable solutions for their plumbing, electrical, gas, and general property needs.
OUR GOALS
FIDEM PROJECTS
- Deliver timely, cost-effective, and high-quality services across all aspects of property renovation and maintenance.
- Expand our footprint and serve customers across major South African cities, starting with Pretoria and Cape Town.
- Build lasting relationships with clients through transparency, trust, and consistent customer care.
- Provide a positive, safe work environment for our employees, ensuring ongoing professional growth and development.
- Continuously improve our service offerings to adapt to the ever-changing needs of the market.
COMPANY HISTORY
FIDEM PROJECTS
Fidem Projects was founded in 2018 in Pretoria by Johan van Tonder with the goal of providing high-quality renovation and maintenance services to the growing property market. Initially focused solely on Pretoria, the company quickly gained a reputation for reliability, professionalism, and excellent customer service. By 2024, Fidem Projects expanded its operations to Cape Town, allowing us to serve clients across two major cities in South Africa. This expansion has enabled us to bring our services to a broader audience while maintaining the same high standards of service that have made us a trusted name in the industry.
WHAT MAKES FIDEM UNIQUE?
FIDEM PROJECTS
Fidem Projects stands out in the industry due to our comprehensive service offering, including plumbing, electrical, gas, and general property maintenance, all under one roof. Our team is made up of skilled professionals who are committed to providing quality workmanship with a focus on customer satisfaction. We are not just about completing jobs; we are about building lasting relationships with our clients, ensuring their peace of mind throughout the process and long after the job is done.
Our commitment to excellence is reflected in our Company Resolution, which includes:
- Prompt and Reliable Service: We understand the importance of timely responses and actions. We are dedicated to providing quick, reliable service to all our customers.
- Customer Focused: We respond to customer inquiries and requests efficiently, ensuring we provide the best possible service.
- Transparency: We offer accurate estimates and invoices, ensuring no hidden costs or surprises.